ImTech Product Support

Welcome to the ImTech Product Support Page. You need a username and password to access the support files. If you do not have a username and password or need a previous revision, please contact your ImTech Support Representative. Documents are stored as .pdfs, firmware is stored in zip files.

Please contact your distributor for support questions. If you purchased products directly from ImTech please use the following contact information:

Tel: 1.855.804.6828
Email[email protected]

Support Hours (Holidays excepted)
Monday – Friday 8AM – 5PM  Pacific Time

All calls or emails will be answered before the end of the next business day. If you purchased a support agreement, please refer to the instructions provided, otherwise use the above referenced support numbers (note: response times on the general support lines are listed above).

AllMark Support Files

Outboard Module Documentation

Bulk Ink System Documentation

AlphaPoint Print System Support Files

Mark310 610 and 605 Support Files

  • Mark310 Documentation and Firmware
  • Mark610 Documentation and Firmware
  • Mark605 Documentation and Firmware
  • Stand Alone Firmware Programmer
  • Application Notes and Training
  • Developer Files

Ink Support Files

Privacy Policy | Legal/Terms of Use | © Matthews International Corporation 2024 | All rights reserved.

Log in with your credentials

Forgot your details?

I Agree
We use cookies to give you a better experience. By continuing to use our site, you are agreeing to the use of cookies as set in our privacy policy.